Heavy-duty vehicles are resilient and built to endure heavy wear and tear. But there are times when something goes wrong and they break down in the middle of the road. In situations such as these, it’s important to have at hand the contact number of a reliable and reputed heavy duty towing provider.
While it isn’t difficult to find a large number of companies that provide these services, you need to be sure that the company you hire would be able to provide you the high-grade solutions and quick response when you need it. Here are some aspects to keep in view while choosing a truck towing company:
- Look for an experienced and reputed company
Choosing a novice company often leads to complaints as the personnel may arrive late, handle your vehicle recklessly and provide unprofessional services. The one way to avoid all these problems is to look for an experienced company that has been operating in the space for a number of years. You should check the company’s website to understand what types of services they provide and read customer testimonials and online reviews to get a better understanding of what their level of services are like.
- They should focus on customer service
The company you deal with should be proactive in providing support and quick with their response. You also need to check whether they have good quality trucks for towing your heavy vehicle and whether their technicians are professional and efficient and will tow your vehicle safely. You can’t really determine what your needs are going to be in an emergency breakdown situation, but a truck towing company that focuses on customer service will always go the extra mile to provide excellent services, regardless of what your requirements are.
- The type of equipment they use
Today, there are a number of different towing configurations. While some of these are specifically-designed for front wheel drive vehicles, the larger truck towing equipment is designed for heavy-duty towing. The latter is able to pull out very large trailers and other heavy vehicles out of ditches and accident wrecks too. When you are choosing a towing company, ensure they are equipped to handle the heavy duty towing that you may require.
- 24/7 emergency towing services
It is impossible to predict when you would require the services of a truck towing company. But you need to ensure that they provide emergency services and can send out a truck towing vehicle anytime you need it, in the region, your vehicle generally plies in. Find out whether the company also provides heavy tire replacement and repair services and emergency roadside assistance. All of these are very important aspects that need to be checked in advance before you find yourself in a situation where you need any of these services.
Hire the heavy towing experts
We at Truckmasters Maintenance Center are a company that has been operating in this industry for over 25 years. In this time we have provided excellent heavy duty towing services to scores of customers. We provide 24/7 emergency services and operate out of three different centrally-located service centers across the Montreal Metropolitan Region. Our truck center can provide heavy truck towing services and we are always ready to cater to any kind of emergency heavy-duty truck towing situation.